Player Wellbeing

Responsible Gaming
at adda7

Entertainment is at the heart of what we do — but adda7 believes that enjoyment must always come with responsibility. This page explains the tools, limits, and support resources available to every player so that gambling remains a fun, controlled activity and never becomes a source of harm.

21+ Players Only Self-Exclusion Available Deposit Limits Time-Out Features 24/7 Support

Our Commitment

Gaming Should Always Be Fun — Not a Problem

adda7 is committed to providing a safe, transparent, and enjoyable betting environment for players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and Rajshahi. We believe gambling is a legitimate form of entertainment when approached with clear boundaries and self-awareness.

Problem gambling is a recognised condition that can affect anyone, regardless of income, background, or experience. adda7 takes this seriously. We have invested in a suite of player protection tools — deposit limits, session timers, cool-off periods, and self-exclusion options — that are accessible directly from your account dashboard at any time, with no waiting period and no questions asked.

Our support team, available 24/7 in both English and Bengali, is trained to recognise and respond sensitively to players who may be experiencing difficulties. If gambling is causing you stress, financial strain, or relationship problems, please reach out — we are here to help, not to judge.

Protection Tools

Six Ways adda7 Keeps You in Control

Every adda7 player has access to the following responsible gaming tools — free of charge, available instantly, and requiring no approval from our team.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your adda7 account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered instantly; requests to raise them take 24 hours to activate, giving you time to reconsider.

Session Time Limits

Define how long you want each gaming session to last. When your chosen time is up, adda7 will display a clear notification and, if you prefer, automatically log you out. This tool is especially useful for players who find that time passes quickly during live cricket betting or slot sessions.

Cool-Off Period

Take a short break from gambling without closing your account. Cool-off periods range from 24 hours to 6 weeks. During this period your account is restricted — you cannot deposit, place bets, or access casino games. The period cannot be shortened once activated, so choose a duration that reflects genuine breathing space.

Self-Exclusion

If you feel that gambling has become a serious problem, you can self-exclude your adda7 account for a minimum of six months or permanently. During self-exclusion, your account is fully deactivated and you will be blocked from re-registering. Contact our support team to activate self-exclusion — we will act within one hour of your request.

Promotional Opt-Out

Players who are trying to moderate their gambling can opt out of all marketing communications — including bonus offers, seasonal promotions (such as BPL or Eid campaigns), and email notifications. Opting out removes any external triggers that might encourage unplanned gambling activity.

Loss Limits

In addition to deposit caps, adda7 allows you to set a maximum loss threshold per day, week, or month. Once your net losses reach this threshold, your account is automatically restricted from further wagering for the remainder of that period. This tool provides a meaningful financial safety net for disciplined players.

How to Activate

Setting Your Limits on adda7

All responsible gaming tools on adda7 are accessible directly from your account dashboard. No form submissions, no delays, no gatekeeping. Here is how to find and use them:

Log in to your adda7 account and navigate to Account Settings.
Select Responsible Gaming from the settings menu.
Choose the tool you wish to activate — deposit limit, session timer, cool-off, or self-exclusion.
Enter your preferred value or duration and confirm your selection.
Lower limits and restrictions take effect immediately. Increases to existing limits are subject to a 24-hour reflection period.
You will receive a confirmation message via email once the tool is activated.

If you are unable to access your account settings or need help activating any tool, our live chat support team is available around the clock and can implement restrictions on your behalf within minutes.

Available Tools at a Glance

Daily / Weekly / Monthly Deposit Limit

Cap your total incoming deposits over any rolling period. Minimum deposit limit: ৳500. Reductions apply instantly; increases require a 24-hour cooling period before taking effect.

Session Duration Reminder & Auto-Logout

Set sessions between 30 minutes and 8 hours. A pop-up reminder appears 5 minutes before the limit. Auto-logout is optional but recommended for mobile players who may lose track of time.

Cool-Off Period (24 hrs – 6 Weeks)

A temporary account suspension that cannot be reversed mid-period. Pending withdrawals are processed normally. Ideal for players who want a structured break without permanent account closure.

Self-Exclusion (6 Months to Permanent)

Full account deactivation. Any account balance at the time of self-exclusion will be withdrawn to the player's registered bKash, Nagad, or Rocket account within 5 business days. Permanent exclusion cannot be reversed under any circumstances.

Warning Signs

Recognising Problem Gambling

Problem gambling does not always look the same. It can develop gradually and may not be obvious to the person experiencing it. The following warning signs are commonly associated with gambling that has become harmful. If you recognise several of these in yourself or someone you know, it may be time to seek help.

Chasing losses — increasing bet sizes or returning to the platform shortly after a loss in an attempt to win back money.

Gambling with money you cannot afford to lose — using funds earmarked for rent, food, utilities, or family needs to fund betting activity.

Hiding gambling activity — being secretive about time or money spent on adda7 or other betting platforms with family or friends.

Feeling unable to stop — experiencing strong urges to gamble even when you have decided to take a break or when the outcome is already predictable.

Neglecting responsibilities — missing work, family commitments, or daily obligations in Dhaka, Chittagong, or elsewhere because of time spent gambling.

Borrowing money to gamble — taking loans, using credit cards, or borrowing from friends and family specifically to fund betting activity.

Emotional distress — feeling anxious, depressed, or irritable when not gambling, or after a losing session, beyond what you consider normal disappointment.

Self-Assessment

Quick Self-Check

Answer the following questions honestly. If you answer "Yes" to three or more, we strongly encourage you to activate a cool-off period or speak with our support team.

1 Have you ever spent more on gambling than you originally planned in a single session?

2 Do you find yourself thinking about your next betting session while at work, school, or with family?

3 Have you tried to cut down on gambling but found it difficult to follow through?

4 Have you ever felt restless, irritable, or anxious when you tried to stop gambling or reduce the amount you bet?

5 Have you gambled to escape stress, worry, or problems in your personal or professional life?

6 After losing, have you returned the next day to try to win back what you lost?

7 Have you borrowed money or sold possessions to fund gambling activity?

8 Have friends or family expressed concern about the amount of time or money you spend gambling?

This self-check is not a clinical diagnostic tool. If you are concerned about your gambling behaviour, please contact our support team or a professional counselling service. Your wellbeing matters more to us than your betting activity.

Get Help

Support Is Always Available

Whether you want to set limits, take a break, or simply talk through a concern, adda7's support channels are open 24 hours a day, seven days a week — in both English and Bengali.

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Live Chat

The fastest way to reach our team. Average response time is 2–5 minutes. Available 24/7 directly within your adda7 account dashboard. Our agents are trained in responsible gaming protocols.

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Email Support

Reach us at for non-urgent queries or detailed requests such as self-exclusion confirmation, account review, or data requests. Response within 24 hours guaranteed.

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Account Dashboard

Manage all your responsible gaming settings — deposit limits, session timers, cool-off periods, and self-exclusion — directly from the Responsible Gaming section in your adda7 account settings. No support agent required for most tools.

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External Resources

If you feel you need professional counselling beyond what adda7 can offer, we encourage you to seek support from a qualified mental health professional or addiction counsellor in your area. Your health and wellbeing come first.

Our Promise

adda7's Responsible Gaming Pledge

adda7 pledges to keep responsible gaming tools accessible, visible, and free of friction for every player on our platform. We will never make it harder to set a limit than to remove one. We will never send promotional offers to players who have opted out. We will never attempt to reactivate a self-excluded account.

We actively monitor betting patterns across the platform to identify players who may be at risk and reach out proactively. Our goal is not simply compliance — it is genuine player wellbeing. Gambling at adda7 should leave you entertained, not in distress.

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21+ Only — Gamble Responsibly

Gambling is entertainment. Keep it that way. Set your limits before you play.

Play Smart. Bet Responsibly with adda7.

Ready to enjoy cricket betting, slots, and live casino games — on your own terms? Log in, set your limits, and play with confidence. Have questions? Our FAQ page has answers.

Responsible Gamingat adda7